1. Introduction

Welcome to palmblock (the “Website”), operated by Shenzhen PalmBlock Technology Co., Ltd.(“we,” “us,” or “our”), a company registered in the People’s Republic of China with its principal address at No. 270 and 272 6007Y-1, Botanical Garden Road, Pingnan Community, Longgang Street, Longgang District, Shenzhen City, Guangdong Province, China. These Terms and Conditions (“Terms”) govern your use of the Website and any products, services, content, or features (“Services”) provided through it. By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or Services.

2. Definitions

  • Website: https://www.palmblock.com/, including all related pages, content, and features.
  • User: Any individual or entity accessing or using the Website or Services.
  • Services: All products, services, tools, and features offered on the Website, including but not limited to product sales, user-generated content submission, and promotional activities.
  • User Content: Any text, images, videos, comments, messages, or other material uploaded, submitted, or shared by Users via the Website (e.g., through  (message forms) or chat windows).

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old or have parental/guardian consent to use the Website. By using the Website, you represent and warrant that you have the legal capacity to enter into these Terms.

3.2 Prohibited Activities

You agree not to:

  • Use the Website for any illegal, fraudulent, or harmful purposes;
  • Interfere with or disrupt the Website’s functionality or servers;
  • Access or attempt to access restricted areas of the Website;
  • Upload or distribute malware, viruses, or other harmful code;
  • Impersonate any person or entity, or misrepresent your affiliation with a person or entity;
  • Violate any intellectual property rights or other rights of third parties;
  • Engage in any activity that could damage, disable, overburden, or impair the Website.
3.3 Compliance with Laws

Your use of the Website must comply with all applicable laws and regulations in your jurisdiction, including but not limited to those governing online conduct, data privacy, and electronic commerce.

4. User Content

4.1 Submission of User Content

If you submit User Content (e.g., via  or chat windows), you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and perform such content for the purposes of operating and improving the Website and Services. You represent and warrant that:

  • You own or have the necessary rights to grant this license;
  • Your User Content does not violate any third-party rights, including copyright, trademark, or privacy rights;
  • Your User Content is not defamatory, obscene, or otherwise unlawful.
4.2 Content Moderation

We reserve the right, but not the obligation, to review, edit, or remove any User Content at our sole discretion, without notice, if we believe it violates these Terms or is otherwise harmful or inappropriate.

5. Products and Services

5.1 Description of Services

We offer [describe your products/services generally, e.g., “desktop touch-activated walking mini robots (self-install versions), educational DIY kits, and related accessories”]. Details about specific Products/Services, including pricing, features, and availability, are provided on the Website.

5.2 Order Placement

Orders are subject to our acceptance. We reserve the right to reject or cancel any order for any reason, including product unavailability or pricing errors. Pricing is displayed in [currency, e.g., USD] and is subject to change.

5.3 Delivery and Shipping

Shipping fees, delivery times, and applicable taxes (where required) will be specified at checkout. We are not liable for delays in delivery caused by factors beyond our control (e.g., customs delays, shipping carrier issues).

5.4 Returns and Refunds

Our return and refund policy is available on the Website [insert link if available; if not, describe generally, e.g., “Please contact us at palmblock@163.com for return requests. Refunds are subject to product condition and our sole discretion.”].

6. Promotional Activities and Sweepstakes

We may occasionally offer promotions, contests, sweepstakes, or giveaways (“Promotions”). Participation in Promotions is subject to additional rules posted with each Promotion. By participating, you agree to:

  • Meet all eligibility requirements (e.g., age, geographic location);
  • Comply with Promotion-specific rules (e.g., entry deadlines, prize claims);
  • Allow us to use your name, likeness, or entry for promotional purposes (where permitted by law).
    We reserve the right to modify or cancel any Promotion at any time, including if fraud or technical issues arise.

7. Intellectual Property

7.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, videos, and software (“Intellectual Property”), is the exclusive property of Shenzhen PalmBlock Technology Co., Ltd. or its licensors. You may not use, reproduce, distribute, modify, or display any Intellectual Property without our prior written consent, except for personal, non-commercial use of the Website.

Trademarks

“palmblock” and our logos are trademarks of Shenzhen PalmBlock Technology Co., Ltd. (Link: https://www.palmblock.com/). Third-party trademarks appearing on the Website are the property of their respective owners.

8. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. Please review our Privacy Policy (Link: [insert link if available; if not, use “https://www.palmblock.com/privacy-policy/” and add later]) for details. By using the Website, you consent to the practices described in the Privacy Policy.

9. Disclaimers

9.1 No Warranty

The Website and Services are provided “as is” and “as available,” without any warranties of any kind, whether express or implied. We do not warrant that the Website will be error-free, secure, or uninterrupted, or that any defects will be corrected.

9.2 Third-Party Content

The Website may link to third-party websites or contain content from third parties. We are not responsible for the accuracy, legality, or quality of third-party content and make no representations or warranties regarding such content.

10. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Website or Services, including but not limited to lost profits, data loss, or personal injury. Our total liability for any claim under these Terms will not exceed the amount paid by you for the specific Product or Service giving rise to the claim, or USD $100 if no payment was made.

11. Termination

We may terminate or suspend your access to the Website at any time, without notice, for violating these Terms or for any other reason. Upon termination, your right to use the Website and Services will immediately cease.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of laws principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Shenzhen, China.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on the Website with a revised “Last updated” date. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

 

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